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California State University, Long BeachCalifornia State University, Long Beach

Welcome to WDC Service Requests

The Web Development Center (WDC) is introducing a new web request form that will replace the previous process for requesting web site changes. In an effort to better maintain and track web maintenance requests, we created a form to submit directly to the new ITS ticketing system.

This new form is nearly identical to the old, with the exception of two important features:

  1. We have reduced the number of fields required to submit a request. We now rely on our campus authentication system to both validate the submitting employee and retrieve their contact information.
  2. The new form does not accept attachments, but facilitates the starting of the request process. After the initial form submission, the user will recieve a confirmation email. File attachments can be provided to us via a “Reply” to this email.

Note: Attachments cannot exceed the file size limit of 1 MB.